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Frequently Asked Questions


Your digital orders usually take between 2 to 4 days to deliver. 


Your print orders usually take around 1 to 2 days to print and 2 to 5 days to ship to your address.

We will send you your high-resolution digital image via email.  

If you have ordered a print, it will be delivered by express carrier services. 

We are all quality-first, meaning we work with the best artists to make your gift the “perfect” one. But if for some reason you are still unsatisfied, you have the right to ask for revisions of your drawing until you are entirely happy with the result. 🙂 

*Note that revisions are small changes in your drawing such as the colors, poses etc. Revisions are not complete redos of your work, so we won’t be able to add a large object or a person. If you would like to make such additions, these could result in additional charges. This is why we need you to be very specific when you write up your notes 🙂 

We work with the best suppliers out there. But should something like this happen, contact us immediately and we will have the issue fixed. 

Yes. Because animals and complex objects which are difficult to draw and take a long time. Don’t think your puppy, who is 1/20 your size, is an easy task! 🙂

We highly recommend that you upload high-quality images where faces, colors, and textures are visible. This way we will be able to get everything right and there will be no need for revisions 🙂

If you have more than 10 people you want to get yellowed, contact us by writing in the chat or sending us an email.