Unfortunately, we do not accept refunds for physical goods for change of mind due to the highly customized nature of the items. However, customers do have the right to request a replacement or a refund for items that are broken, damaged, or/and faulty.
To be eligible for a return, you’ll need the receipt or proof of purchase.
To start a replacement or a refund, you can contact us at email@example.com.
If you have any questions regarding our Refund Policy, please feel free to contact us at firstname.lastname@example.org