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🔥 FREE EXPRESS SHIPPING Worldwide on Framed Posters and Canvases! 🚚

FREQUENTLY ASKED QUESTIONS

HOW long will it take to get my order?

Digital:

Your digital orders usually take between 2 to 5 days to deliver. 

Prints:

Your print orders usually take around 1 to 2 days to print and 2 to 5 days to ship to your address.

Are drawings PRINTED?

Your orders made from “Turn Yellow” are digital drawings, so they are not printed.You can have your drawings printed by adding a poster from our print section or by printing them locally yourself.Digital art can be printed on posters of any size without loss of any quality.

 
HOW will I receive the order?

We will send you your high-resolution digital image via email.  

Merchandise will be delivered by courier services. 

What if I am NOT HAPPY with my order?

We are all quality-first, meaning we work with the best artists to make your gift the “perfect” one. But if for some reason you are still unsatisfied, you have the right to ask for revisions of your drawing until you are entirely happy with the result. 🙂 

*Note that revisions are small changes in your drawing such as the colors, poses etc. Revisions are not complete redos of your work, so we won’t be able to add a large object or a person. If you would like to make such additions, these could result in additional charges. This is why we need you to be very specific when you write up your notes 🙂 

 
What if my merchandise arrives FAULTY, DAMAGED, or BROKEN?

We work with the best suppliers out there. But should something like this happen, contact us immediately and we will have the issue fixed. 

Do ANIMALS, CARS etc. count as PEOPLE?

Yes, they do. This is because animals and complex objects are difficult and time-consuming to draw. Don’t think that your pup who is 1/20th your size is an easy task! 🙂 

What IMAGES should I upload?

We highly recommend that you upload high-quality images where faces, colors, and textures are visible. This way we will be able to get everything right and there will be no need for revisions 🙂

What if I want a LARGE GROUP drawn?

If you have more than 10 people you want to get yellowed, contact us by writing in the chat or sending us an email.